Job Description
Job Summary
Manage Wuling communities, strengthen customer engagement, and support PR activities to enhance brand awareness and loyalty.
Job Responsibilities
- Plan and execute community activities, including anniversaries, national conferences, jamborees, and collaborative events.
- Maintain relationships with official Wuling communities and support the establishment of communities for new products.
- Develop community programs, including skills development, product anniversary celebrations, and social media content collaborations.
- Support national and regional PR activities and coordinate community participation in automotive exhibitions.
- Turn community testimonials, stories, photos, and videos into authentic PR content that strengthens brand communication and Word of Mouth.
- Act as a liaison between community members and internal teams to coordinate the resolution of complaints and critical issues.
- Collect and consolidate community feedback to support product development and service improvements.
- Monitor program effectiveness through community participation, engagement, content exposure, and community growth.
Job Requirements
- Bachelor’s degree in Marketing Management, Public Relations, Communications, or Business Management.
- Experience in Public Relations, Community Management, or as a Junior Associate at a PR agency.
- Strong community management and stakeholder relationship skills.
- Understanding of the automotive industry and the national media and journalism landscape.
- Ability to organize events, coordinate across teams, and develop content collaboratively with communities.
- Understanding of how media, content, and Word of Mouth contribute to brand image and business objectives.
- Willingness to work at Wuling Center, Pondok Indah, Jakarta.
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